TG Code Support

Let’s get you verified on Telegram.

Find quick answers below. If you still need help, email us and include the country and a short description of what happened. Please never send passwords or payment details.

Frequently asked questions

How do I receive a Telegram verification code?

Open TG Code, choose the country you need, then activate an available Telegram number. When the SMS arrives, copy the code and tap Open Telegram.

My SMS has not arrived. What should I do?

Wait for the 20-minute session timer. If no SMS arrives, the number is automatically cancelled and your jetons are fully refunded.

Can I use a number more than once?

Numbers are single-use per verification session to guarantee fresh activation.

I was charged but could not complete verification.

Send us the date, approximate time, and activation ID. We will review the session and refund your jetons.

How do I report a bug or request a feature?

Email us with your device model, operating system version, app version, and a short description.